At U-Save Car & Truck Rental, your comfort and satisfaction are our top priorities. Whether you have a question about our vehicles, need assistance with your reservation, or just want to give us feedback, we’re always here to help. Please use the information below to get in touch with us.
Help before your rental
Help during your rental
Help after your rental
To Make a Reservation
If you wish to make a new reservation, or need further information, please email reservations@usave.com
Rental Reservations/Confirmations
Cancellations:
Basic Prepaid Rates are non-refundable.
Pay on Arrival Rates must be made in writing or cancelled through your account on the U-Save website 24 hours prior to arrival to avoid a (1) day cancellation/no-show fee. Reservations made through other sites must be cancelled directly on the site where originally booked to avoid a cancellation and/or no-show fee.
Telephone cancellations will not be accepted.
To Modify or Extend Your Reservation
To amend an existing reservation that has not yet started
If your rental has not yet started and you want to make an amendment, please email reservations@usave.com
To amend or extend a reservation that has already started
If you have already picked up your rental and wish to extend or modify it, please contact the rental location directly. Their contact details can be found on your rental agreement or by visiting our location page and searching for the pick-up location.
To Contact a U-Save Location Directly
If you would like to contact a U-Save location, please visit our locations page. Select the location of your choice, and you will find full contact information including telephone number and email address.
To Inquire About Franchising
If you have any questions about owning and operating a U-Save rental franchise, please contact us at franchise@usave.com
